There are many reasons that I highly recommend Cheryl Henderson, Owner/Broker, and the professional staff (Johanna, Awilda, Marielys, Jose) at REMAX Tropical Punta Cana Real Estate if you want to buy, sell, or rent real estate in the Dominican Republic.
In January 2016, I was traveling between the Punta Cana Airport and a resort when I observed a large billboard with a picture of Cheryl advertising RE/MAX Tropical Punta Cana. I contacted Cheryl and informed her about my desire to purchase investment property in Punta Cana. In February, Cheryl made arrangements for Johanna to show me several properties. In March, I informed Cheryl about the condominium that I wanted to purchase. In April, I had the keys in hand. Cheryl and Johanna both speak English, which definitely helped me to understand the purchase process and make my dream of ownership come true.
During this short time frame, I was in constant communication with Cheryl. Although Cheryl is an overworked mother of three children with a phenomenally crazy schedule, she always finds the time to address the needs of the client. Cheryl assured me that I was in good hands and would address all of my concerns about buying property in a foreign country; she did just that and more. Cheryl walked me through the process and my level of comfort and trust in her resulted in the purchasing of a two bedroom condominium with a rooftop terrace in a brand new gated development that is walking distance to a beach and several upscale restaurants. The location also offered comfort, space, and tranquility. Cheryl’s wealth of knowledge in the real estate industry, experience, and easy going but professional personality is apparent in all forms of communication. Cheryl and the professional staff in the office continue to be accommodating, and are always willing to go above and beyond the call of duty for the client. Cheryl is my broker of choice and a friend for life.
A huge thank-you to the Punta Cana real estate guru & our new friend, Cheryl Henderson, for making the process of purchasing a rental property/2nd home so easy! Cheryl went above and beyond getting our dream beach-condo, furnishings, management company, insurance coverage & bridged the language barrier along the way. She took all of the guesswork & trepidation out of an international real estate purchase for inexperienced (yet, researched) 1st timers. Cheryl both sells & owns properties in the DR providing her a broad-perspective of expertise & fully understands her client's various needs. If you are in the market, look no further for a stellar broker. We are elated & truly grateful!
Steph & Josh
San Francisco, CA
I would just like to take this opportunity to thank you for all the assistance and guidance you provided in the purchasing of my wonderful unit in Rosa Hermosa.
Your professionalism, knowledge of the area and bi-lingual communication skills were invaluable in consummating my deal and gave me a complete feeling of comfort and trust being some 4000 miles away.
Please feel free to offer my name and contact information as a reference should you have any other clients contemplating a purchase in your beautiful country as I will have no reservations recommending you highly
Again, thank you for all your help and I look forward to future dealings with you
McKay, Ontario - Canada
Hi Cheryl, I want to take a moment to thank you and admire you for a job well done in selling my condominium in Bavaro Beach. It is remarkable how you were able to sell my unit and get everything done just right especially since your were dealing with me as an absentee owner. WOW!!! I can go on and on. You have masteresd the absentee ownership to a science. With an agent like you, I feel comfortable buying anywhere in the world if it were possible. I will recommend you and REMAX Tropical with emphasis to whomever needs real estate services in the DR. Thank you and may you continue to be successful in all your future endeavors.
JOSE, Miami - USA
Dear Cheryl, I want to thank you for and your staff at REMAX Tropical for the hard work and dedication in managing my vacation property in Punta Cana. Unfortunately, I had to sell my condo and again you were able to deliver. As you know my situation was very difficult because when I bought the condo the realtor that sold me the condo did not do it right and we had difficulty with the title. You and your staff were able to provide me the right direction, advise and service to be able sell the condo correctly. Thank you for the piece of mind. It is difficult to trust someone especially if you live in a different country. I took a chance with you and thank God I did. No words can describe my gratitude. Thank you again for all you have done for me. Sincerely,
Hi Cheryl and the entire DR4Sale REMAX Tropical team!!
Just wanted to drop a note to let you all know how we appreciate all you have done for us. On my most recent trip to DR, I was again overwhelmed with the high quality of service I received. All of the issues found were addressed immediately, without one question asked. I have never encountered such excellent customer service in my life!! I know this may sound extreme, but it is true. Never was I made to feel incompetent or inferior. Something as simple as Chris's explanation of how to use the AC Remote made me feel as if I was being treated as an individual and not a number.
When I called Alicia from the Dominican Republic, I told her how I completely trusted all of you, and how comforting it was to work with people who are invested in making our dreams come true. I further attempted to explain how when I entered your office I felt as if I was the center of attention and that everybody wanted to know what they could do to help me. It was so impressive to watch you all at work!! It has actually been my pleasure to work with you, I have always felt like part of your team and family.
We feel it is very important to let you all know that you really are in the business of making peoples' dreams come true!! Sometimes in life we are not sure if what we do has a purpose, or changes even one person's life in a positive way. We want to assure the entire DR4Sale, REMAX Tropical team that you have touched our lives in a very meaningful way.
If there is ever anything we can do to repay your kindness and generosity, please don't hesitate to ask!! We feel as if this dream would never have been realized if it weren't for DR4Sale REMAX Tropical's commitment to providing personalized service to us.....the McCurdy family!!
JEFFREY & ALICIA, Pennsylvania - USA
Dear Cheryl, I want to thank you and your staff for all the help you have given. Living in the United States, I had a difficult time working with a prior real estate company managing my condo. I had no communication and I had no idea how my condo was doing. When I purchased the condo my intentions were to rent it out to vacation renters and would use it for our vacation spot a few times throughtout the year. What I thought was going to be a dream home away from home became a nightmare. I finally was able to find you on the internet and I decided to give you a try. Since working with you, I have nothing but praise to you and your staff. I truly appreciate you responding my emails quickly and talking to you and your friendly staff. Communication is very important to me and you guys have not dissappointed me at all especially when I am not physically there all the time. What was once a nightmare has transformed to my dream again. I would truly recommend my friends and family to you because i know you would take care of them. Your company is not all talk, it is all action. Thank you and you are a blessing.
I have been very impressed with your professionalism so far. It’s very refreshing to see someone keeping appointments and promptly adding new properties to the web site. I am very encouraged and to think that at last I have found a realtor who will sell my properties.
J, Punta Cana - Dominican Republic
Hi Cheryl, I just wanted to drop you a line and tell you how much Connie and I enjoy working with you. You are very professional and you put “the customer“ first. You have always pointed us in the right direction. We will do all of our investments in the Dominican Republic with you! Thanks Again!
MIKE & CONNIE, Missouri - USA
Hello Cheryl, well I don’t know if I was your last client at REMAX Island or first at DR4Sale REMAX Tropical. But what I do know is that your service was great, positive attitude appreciated and as you know the results are that I have bought a home in the sun to get away from this Canadian winter… I would and probably will do business with you again.
See you soon!
NORMAND, Quebec - Canada
We had spent quite a lot of time trying to figure out the best country to invest in Real Estate. The Dominican Republic was always our top choice because my wife and I really love the country and its wonderful beaches and life style. So I started my research on the internet and soon I realized that it was going to be hard to find someone reliable. Nobody really took me serio usly. Some of them never replied and some kept sending some advertising material but nobody really addressed me personally.
Everything really changed when I sent an e-mail to DR4sale (now REMAX Tropical). I described what I was looking for, hoping to finally get an answer from somebody. The next day I received a personal e-mail from Elle, Cheryl Rinehart‘s sales assistant. She addressed all my question and sent me some properties that might be a match for what I was looking for. Over the next couple of days we exchanged many e-mails so I was really getting confident with my Dominican Republic investment. Whenever I had a question I would get an answer the same day or the day after. My wife and I had scheduled a vacation in the Dominican Republic and we decided to see some properties and buy something if we felt confident. So we set the date and time for Cheryl to pick us up from the resort we were staying at.
We really have a lot of experience with buying and selling Real Estate here in Canada and we dealt with many agents but we never have had such a satisfying experience as the one we had with Cheryl Rinehart and the whole DR4Sale (REMAX Tropical) team and business she was running. We found the perfect apartment for us and for the price we wanted to pay. We submitte an offer, bought the property, and arranged the meeting with an interior designer, recommended by Cheryl, who purchased all of our items on the beautiful Dominican beach.
When we came home to Canada we had to take care of our fin ancing while Cheryl and her team worked to complete the transaction as well as work with the interior designer o make our apartment ready for renting. All that was done in about 1 months’ time with no glitch at any point. In about two months since our offer was accepted, we have received our first rental income which was more than enough to cover all of our borrowing costs. DR4sale is taking care of the rental and property management for a reasonable fee.
DR4sale (REMAX Tropical) is the agency that we would recommend to our best friends and of course anybody who is thinking about investing in the Dominican Republic. They made our first international investment so enjoyable and profitable and we cannot thank them enough.
Cheryl, I would like to take the time and thank-you for all you have done for us. As an investor purchasing property in a foreign country for the first time is was imperative that we met a professional like yourself. Expertise played major role in helping us understand the market, see future trends, and feel comfortable with the process of making the purchase. Furthermore the legal time was first rate. The legal representatives you turned us onto explained the benefits of purchasing a property as a corporation. They also educated us in regards to property and capital gains taxes. Furthermore, the interior decorator was a great help in getting our new home looking first rate. It is self-evident that you surround yourself with quality people, and those people respect you. Please keep us in mind when you see another deal that meets our criteria
STEVE, Ohio - USA
The consummate professional, Cheryl's standards as a Real Estate professional are head and shoulders above her peers. Ms. Rinehart’s industry knowledge and market awareness of Dominican Republic Real Estate has ensured her position as a top producer in the Caribbean market. By far one of the more successful agents in the area.
JEAN, Washington - USA
Ms. Henderson is an excellent professional, very disciplined and focused. I highly recommended her to any individual who seeks positive and maximized results.
BERTRAN, Pennsylvania - USA
Hi Cheryl, I’m not sure you know how grateful I am to you for all the help and effort you put into trying to get me what I want. I could not have been in better hands. In St Lucia it was pure luck that I got a chance to see anything, it was almost a wasted trip. I called your name many times, wishing I had someone with your professionalism by my side to help me out.